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Transact

Business account

Get tailored solutions to support your business.

Electronic banking

Simplify your business transactions with efficiency.

Global Trade

Manage risk and maximise returns in global markets.

Card Solutions

Boost your cash flow and reward your spend.
Back
Invest

Call deposits

Flexible access to your funds while earning.

Fixed deposits

Invest for a set term with a guaranteed interest rate.
Back
Borrow

Vehicle and asset finance

Tailored financing for vehicle and assets.

Loans and overdrafts

Instant overdraft access and quick business loans.
Back
Specialised solutions

Cash management

Cash management for medium to large businesses.

Merchant payment solutions

Tailored payment support with our powerful merchant solutions.

Merchant support

Smart support to manage payments and grow your business.
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You may have inserted the paper incorrectly. Ensure that it is correctly placed and that you are using single-ply thermal paper.

You may have inserted the paper incorrectly. Ensure that it is correctly placed and that you are using single-ply thermal paper.

Cut the paper roll in a straight line and try again. Ensure that the paper is inserted correctly and that you are using single-ply thermal paper.

Unplug the power plug and reinsert it. If the display is still faint, please contact the helpdesk on +264 295 2886, +264 295 2889 or +264 295 2228 for further assistance.

To determine if the device has settled, look on Stratus/MRSS for the batch. If you're unsure of the batch number, look on one of the sales slips from the expected settlement. Ensure that the power plug of the device is plugged into the first power plug on a multi-adaptor as this could be causing the problem.

You will need to replace your device. Please contact the helpdesk on 0860 114 966 for assistance.

Please call RCS on 0861 729 727 for assistance.

Please contact the EEC helpline on 011 979 0670 or 086 111 2862 for assistance.

If you have an Operator ID loaded on the Stratus, you can now print out an Operator ID summary that will provide you with a summary of the transactions performed by the operator in that batch.

A transaction list will advise you of all transactions still stored on the device since it was last banked.

A password is used to bank the device, do a manual entry and do refunds. It is a security precaution. If you have lost your password, please contact the helpdesk on 0860 114 966 for further assistance.